WebCountersoft Gemini is unified Issue Tracking & Help Desk Ticketing. Countersoft. Solutions Pricing Download. Enterprise Work Management Guides. Free best practice guides covering a cross-section of people, process and workflow ... Gemini allows you to extend its API by adding your own RESTful API endpoints to achieve your goals. … WebThe Microsoft Outlook connector allows one-click conversion of emails into tickets. When viewing an email the Gemini Breeze toolbar will appear. There are two options to turn the email into a ticket: Open Case: turn email into ticket and show in web browser. Reply & Open Case: turn email into ticket then compose email reply back to sender.
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WebTo help with Active Directory congestion and Gemini performance, Gemini is configured to only import an AD user as long as it meets the three (3) following criteria: The AD account must not be disabled. The AD account … http://docs42.countersoft.com/faqs derian consolidated sdn bhd
ADFS Setup Gemini Documentation - Countersoft
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